Evaluates the appearance and overall curb appeal, landscape, office environment and vacancies on a daily basis and ensure the leasing office, tour path and model(s) are ready for show daily.Organize and coordinate resident functions, including parties, birthday cards, welcome parties, unit visits, and other events as directed.Manages the Community’s roommate matching and assigns wait list leases (as needed).Develop, produce and coordinate resident communications, by creating newsletters, surveys, lease violation letters, and other communications to the residents.Complete call-backs on all service requests within 24 hours to ensure customer satisfaction.Achieve the community’s resident satisfaction and retention goals by ensuring resident complaints and/or concerns are resolved in a timely manner, and by answering questions concerning rent and fee payments.We have implemented processes and precautions to prevent the spread of COVID-19 in our facilities. Employee health and safety is our top priority.Opportunities for growth, advancement, and opportunities to relocate to another Greystar property.Retirement savings with a 401(k) and company match.Excellent benefits package including medical, dental, vision, disability insurance.Two weeks’ vacation accrual time, 4 additional personal days, 10 Sick days, and 10 paid holidays.Previous customer service experience is highly desired. Greystar has an immediate opening for a Resident Services Manager. If you're looking for more, we’re looking for you! Greystar provides significant career advancement opportunities, ongoing corporate training programs, and competitive compensation, benefits, and incentive programs.

Every day, Greystar team members have the opportunity to work together in a vibrant culture with an entrepreneurial spirit that promotes and rewards innovative ideas.

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